Privacy Policy for Service Paws

At Service Paws, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and events. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes details such as your name, address, email address, phone number, and any other personal data you provide to us when registering for services, participating in events, or contacting us.
• Non-Personal Information: We may collect data related to your interactions with our website, such as your IP address, browser type, operating system, and browsing behavior. This data is used to improve our website and services.
• Photo and Audio Recordings: All photos and audio recordings of your image or voice taken during our events are the property of Service Paws. These may be used on our website or social media platforms for promotional and informational purposes. By participating in our events or interacting with us, you consent to the use of these images and recordings. If you prefer not to be featured, please inform us, and we will gladly respect your wishes.

2. How We Use Your Information

We may use the information we collect in the following ways:

• To provide our services, including connecting individuals with service dogs.
• To communicate with you about our programs, events, and updates.
• To process donations, manage memberships, and send receipts.
• To respond to inquiries, support requests, and feedback.
• To analyze and improve the effectiveness of our website and services.

3. How We Share Your Information

We respect your privacy and will never sell or rent your personal information. We may share your information in the following situations:

• With Service Providers: We may share personal information with trusted third-party service providers who help us operate our programs or website, such as payment processors or email service providers. These parties are required to keep your information confidential.
• Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.

4. Data Security

We take the security of your personal information seriously and implement reasonable safeguards to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Update Information: You can request access to the personal information we hold about you and make corrections if necessary.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Data Deletion: If you would like us to delete your personal information from our records, please contact us, and we will comply with applicable laws regarding data retention.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience and analyze usage patterns. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but this may affect the functionality of certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of other sites, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Service Paws
1216 W. 1200 N. Layton, Utah 84041
435-255-PAWS (7297)
info@servicepaws.org